Remote support

On a call with one of our technicians? Download AnyDesk here so we can connect to your computer and fix the problem while you watch.

How it works

  1. Call usPhone +599 9 736 7475 and tell the technician what is wrong.
  2. Download AnyDeskClick the button below and open the file. It runs without installing.
  3. Give us your numberAnyDesk shows a 9-digit number. Read it to the technician on the phone.
  4. Click AcceptWe request the connection and you accept it. You watch everything we do.

Download AnyDesk

The download comes from the official AnyDesk website. Choose Windows, Mac or your device.

Your security

  • We only connect when you call us and give us your number
  • Nothing happens until you click Accept
  • You can end the session at any time by closing AnyDesk
  • Never give your AnyDesk number to someone who contacted you unexpectedly

Need help?

Call +599 9 736 7475
Monday to Friday, 8:00 to 12:00 and 13:30 to 17:30.

Not in a call yet? Open a ticket or email support.